FAQ



Please follow these steps to set up a Home Delivery account.
1. Click the login / Register
2. Provide Email, and create Password.
3. When brought to your dashboard, make sure to complete shipping address information and all account details.
5. You're all set!
The order minimum for Home Delivery accounts is $75.00.
All orders must be submitted by 12:00 AM for delivery on the following day.
All our home deliveries are made Monday-Saturday between the hours 8:00 AM and 3:00 PM.
Currently, we can not accommodate this but try our best to deliver as early and quickly as possible.
At this time, there is no additional charge for delivery.
You can expect your order to be delivered the next day or on the desired delivery date chosen.
Absolutely! Make sure to request contactless delivery during checkout in your notes.
At this time we cannot accommodate modifications online. You could either cancel your order and place a new one or call our office to modify it.
As we are a wholesale distributor, prices on certain items will fluctuate hourly or daily based on seasonality and supply. At this time, we will not be able to honor a future price on past-ordered items if it’s different than the amount originally paid.
You’ll be prompted to enter your credit card information during checkout. We accept all major credit cards for purchase.
Tracking updates are unfortunately not available at this time. You will receive an email confirmation once the order is placed. If you need more information about the whereabouts of your order, please call 201-227-7105.
If your delivery does not arrive by the end of the day, please reach out to us at 201-227-7105.
Delivery drivers will text or call you at the number provided on your account when they've arrived. If there is no answer, the package will be left at your door unless alternative drop-off instructions were left.

Please contact our customer within 24 hours at 201-227-7105 and we’ll work with you to get the issue resolved as quickly as possible.

Riviera is committed to supplying all ordered items. In the event an item is unavailable for delivery, it will not be replaced and unfortunately will not be notified of the shortage. You can call us for a replacement or a refund will be issued.
We strive to deliver outstanding quality products at a great price. In the event that a delivery falls short of expectations due to poor quality, damaged item, short item, wrong item, or incorrect price please follow up with our customer service team within 24 hours. We will not be able to issue refund requests submitted after this period due to the perishable nature of the goods.
From the time the request is made, and depending on the financial institution, it typically takes up to 7-10 business days to receive your original form of payment.
To avoid any issues with your order, please ensure that the items in your cart, shipping address, delivery date, phone number, email address, and delivery instructions are finalized and correct before you click submit on a new order.
To view your Home Delivery orders, select Orders from the drop-down menu on the upper right-hand corner of your online user profile.
Click on our business page, and create a new account. One of our reps will reach out to you to confirm.
Yes, unless a credit card is used as a form of payment upon online check-out.
Check, Credit card, and COD
Our order minimum of $50 applies to customers
All our deliveries are made between the hours of 5 AM – 4 PM.
All orders must be submitted by 12:00 AM for delivery on the following day and before noon for the same-day delivery.
Just reach out to your rep or email inquiries@rivieraproduce.com to request a special delivery time and we will try our best to accommodate.
Please call us at 201-227-7105 to make any changes.
After you placed an order, you can add more items by giving us a call at 201-227-7105 to make any necessary changes.
Existing customers can log in to their account online to see updated pricing, email us inquiries@rivieraproduce.com, or call 201-227-7105 for immediate assistance.
We strive to deliver outstanding quality products at a great price. In the event that a delivery falls short of expectations due to poor quality, damaged item, short item, wrong item, incorrect price, or recall, please follow up with our customer service team within 24 hours. We can be reached at 201-227-7105.
Please call 201-227-7105 for immediate assistance or email custsvc@rivieraproduce.com.

Frequently Asked Questions